Starting a Computer Repair and Services Business

Almost all small businesses and home offices use computers and depend on them to be working properly. They don’t have the skills, the time or the desire to do their own computer service, repair and upgrades, and that puts us right in the middle of one of the fastest-growing industries in the world.

No matter what your business experience or level of technological expertise, you can start your own computer repair business. Those that love computers, technology and working with people find that running their own business is incredibly fulfilling and can bring them substantial revenue. All it takes is following some logical, plotted steps and planning very carefully how to start a computer repair business.

But if your only business experience is selling your mom’s friend her first computer, how do you get started? Besides coming up with a business name, getting a business permit and other startup necessities, there are a number of things you need to do to get started on the right foot. Here are 10 tips that will help you successfully launch and run your new endeavor.

  1. Know your street value. To determine what your time is worth, investigate what your local competition is charging. When you must order new parts, such as modems or motherboards, for a job, you’ll need to make the purchase worth yours and your client’s time, especially if he/she has pre-paid you.
  2. Determine who your ideal customer is. If you’re looking to sell and service computers within your local community and remain a one-person operation, residential clients may suit you best.
  3. Realize that financial stability doesn’t happen overnight. It’s tough to juggle a day job with a side gig, especially if you’re honing in on small-business clients.
  4. Know your strengths and weaknesses. If your background is strictly technical and you aren’t very business savvy, hire bookkeeping or accounting experts to handle the busywork and keep you at your most productive so you can steadily increase your billable hours.
  5. Market your business every day. While you don’t have to walk around wearing a sandwich board when you’re out on the street, the phone on your desk isn’t going to ring until people know you exist.
  6. Keep your skills current. Techies can easily fall into the trap of believing they can pick up new skills on the fly or after quickly reading a manual.
  7. Reach out if you need assistance. “Coming from a 100-person IT department in a large setting where you have colleagues to help you and collaborate with, it can be pretty daunting and isolating if you do run into an issue or problem while out on your own.
  8. Customize your workspace. Adjusting from an office cubicle to a home office environment takes a commitment to organization.
  9. Don’t sign on the rental line just yet. If your ultimate business goal is to open up a PC service center, realize that this type of venture takes more planning and management than you may expect.
  10. Hire smart. Your first hire is going to make the main impression about your company with your customers, so be sure to screen candidates on more than just their tech skills and certifications.

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