Starting a Homebased Plumbing Business

Houses and offices are always in need of some type of maintenance, which is why there is always a profitable niche for a plumbing business. But your success in starting your own plumbing company will depend on the quality of the plans you set up to run your business, and the market you are trying to reach.

Plumbers earn a decent income if they are reliable, trustworthy and skilled. Starting a plumbing business is easy, but running it successfully takes daily dedication. With the proper determination and time, the following steps will show you how to start a plumbing business.

Skills Needed

If you are a skilled plumber wanting to make your own hours and be your own boss, you should start a plumbing business of your own. If you’ve spent any time working for a plumbing company, you know the demand is always high for plumbing services. And as houses continue to age, problems will occur more and more often. The only real issue you’ll face in this business is getting your name out there.

To take advantage of such a large market, anyone who wants to start a plumbing business should be adept at handling soldering torches and other plumbing-related tools. It also helps to have a creative mind, as plumbing problems often resemble puzzles that need solving.

Plumbers also work in tight spaces, and may be asked to travel to various locations for an assignment. This works as an advantage, as it means you will not need to have an office, eliminating the need for overhead costs.

Once you have a few satisfied customers, word will spread and you’ll have all the business you can handle. But before you quit your current job, you need to do some research into how to start a plumbing business. You should work on a business plan that outlines whether you will try to purchase a franchise business or if you’ll start from the ground up.

Experience Needed

In order to gain expertise, apprenticeship is necessary. This will allow you to put your skills in practice and give you the experience to improve your craft. Being an apprentice will also allow you to get to know potential clients and will improve your communication skills with clients.

Investment Required

Before you go into the plumbing business, it’s a must to undergo plumbing training. Even with a home-based plumbing business setup, it’s important to know the tricks of the trade, and good plumbing training can provide you with the necessary skills to become a successful plumber.

Once you have completed training, your next investment will be on tools. Every good plumber must have their own tools. Afterwards, the other costs of the business should go into marketing your services. It’s important to advertise and let people know that you are in business. Emphasize your strengths when you create advertising materials.

Need Tools, Equipments, Others

  • Business plan
  • Marketing plan
  • Truck or van
  • Various plumbing supplies
  • License and insurance
  • Plumbers (optional at first if you choose to do the work yourself)
  • Computer with finance software

Starting the Business

Starting a plumbing business like this entails registering your business, acquiring a plumbing business license, and even maybe acquiring plumbing business software so that you can bill your clients immediately and precisely. Transportation is important.

The other type of fix-‘er-upper plumbing business involves just you, provided of course that you are a plumber. As a micro-entrepreneur, you can start this business from home; you don’t even need a complicated business set up as long as you’ve got the skills and tools to do the job. A successful business of this sort still needs to be registered and licensed, so don’t overlook that.

Your business success is actually dependent on two things: how well you do your job (that your clients will seek and refer your services often) and how well you advertise your trade. As a plumbing business owner, you know that your services will not have a running start unless people know that you are a plumber, and that your services are available.

Your day will begin with a check of your scheduled appointments. You will go to your appointments and diagnose the problem and then make the repair. You will likely get calls throughout the day from other clients needing your services. If you have plumbers working for you, you will assign them certain jobs and check on their progress periodically. You will spend a portion of your day marketing your business. This will be in the form of placing advertisements, talking with clients about your referral program or leaving fliers in home improvement stores. At the end of the day you will record the day’s income.

The Pros:

  • Demand will always be high for plumbing services.
  • You are likely to get repeat business from customers pleased with your service.
  • The real investment in this business is labor, which you can charge top dollar for if the results are favorable.
  • You don’t have to work in an office all day.
  • You can work as much or as little as you like.

The Cons:

  • The hours can be long.
  • It can take some time to get enough customers to turn a profit.

Tips and Advice

Devise a marketing strategy to compete with other plumbers in your area. Use newspaper and local radio advertisements to spread the word about your plumbing business. Offer incentives–such as discounts on future plumbing repairs–to customers who refer others to you.

Hire other plumbers or assistants to help you take care of service calls if you get swamped with work. Pay the individuals you hire a fair wage according to skill level and what talents they bring to your plumbing business.

Charge an honest fee. Be upfront with your customers about any fees you charge for plumbing service calls. When making repair quotes, overestimate the cost by 10 or 15 percent to compensate for any unforeseen parts or repairs that need to be made.

Keep accurate customer records for all plumbing repairs you make and the homes you visit. Maintain a list of the associated costs and charges for each repair, any plumbing parts that were involved and whether the customer paid in full.

Develop a customer service plan that takes care of all your customer’s needs. Make follow-up calls two or three days after a plumbing repair job has been completed to inquire about the level of service received and quality of repairs that were made.

Organize your service requests to keep track of completed plumbing jobs and those still undone. Maintain a working list of all the calls you need to make for each day and week. Check off each service call as you complete it.

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